From September, the Australian Business Register (ABR) may contact you.
The ABR will contact a random sample of Australian Business Number (ABN) holders across all entity types to:
- confirm their business information
- discuss how they use the ABN, and check their understanding of how ABNs are used
- find out about their registration experience and ask for suggestions for how the ABR can improve it
- if applicable, confirm their entitlement to the ABN. The ABR will not cancel ABNs unless requested.
The ABR is trying understand and improve the experience for customers applying for, maintaining and cancelling an ABN, and will use the information to measure ABR data quality.
Please refer the call to your client relationship manager at our office if you would prefer we answer the questions.